13 hours ago I transferred ~$100 through BitInstant to BitStamp and it still has not shown up.

I just got a quick reply from customer service when I used the "Contact Us" form on their website.
I got no response from support@bitinstant.com (email sent 10 hours ago).

I will update this thread once I have something more to share.


Oh, I just got a reply from customer service as I wrote this post.
"I apologize for the delay. We have a low balance on the exchange that has caused orders to get ‘stuck’ in our system. As soon as we have the appropriate balance, I will manually transfer your order. Thanks for your patience!"

I will update when the funds are in my BitStamp account.
Problems are unavoidable, but BitInstant seems very willing to fix the problems.
I'm content with the process so far...