Post
Topic
Board Web Wallets
Re: Blockchain.info - Error Decrypting wallet - Check your password
by
klabanus
on 04/07/2016, 08:00:18 UTC
If your account is linked to your e-mail the support will help you to reset the password so no panic try and contact them!

I contacted support and got two (automatic) replies.

One reply saying: we cannot do anything if you have lost your password, because we do not store them. Use your 12 word phrase to recover lost funds (dont have it).

Second reply: try clearing cache / switch browsers, machines etc. before logging in.

Both did not work.