Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
justindthomas
on 21/02/2013, 20:29:21 UTC
I'm still waiting on an order processed by Dwolla on 2/14: 44d90966-7431-4caf-9dbb-4f4779197f85

The funds were debited from my Dwolla account, but I have not received the BTC. Support keeps promising "within the next business day" but has been doing so for a week. I requested a refund yesterday and was instead told I'd receive the BTC "within the next business day" but still have not.

Please do the right thing and either process the order now, or refund my money if you are unable to process the order.