Can someone tell me what's going on with Bit Instant?

My last two orders had to be processed by hand and while they got done, it was a bit of a pain.  I commend them for getting it done, but it was unnerving to say the least.

Tonight I went to process another transfer, and noticed that all but four of the options for SEND TO are available (the really useless ones, like Paypal, etc).  I need to send from Dwolla to a Bitcoin address, so that's out...  Isn't that the whole point of the company?  

Can anyone recommend another way to buy BTC (to a btc address) via Dwolla?  And not MtGox; those bastards force you to have a government photo ID scanned, social security number, all kinds of bullshit on file just to be able to use Dwolla.  What a load of horse shit.