Hi All!
Some of you might have noticed that we've been a little quiet over the last two weeks.
The main reason is that we've been very busy behind the scenes development wise but we also issued an information lock-down 2 weeks ago after the account of a player got compromised. The incident promoted us to immediately shut down the cashier system on a network level while ensuring that the compromised account was an isolated issue, which it was.
However, the incident promoted us to set a temporary withdraw limit on the cashier while developing additional security features which will prevent such incidents from happening in the future. The first enhancement has been already pushed live, players now receive a withdrawal confirmation email to authorise (or cancel) their withdrawal. Players have 24 hours to confirm or deny a withdrawal request before it's being processed.
Over the next week or two we'll be introducing additional security features before the limits currently in place will be removed again. Those updates include:
- Make providing an email address mandatory. Status: testing, bugfix
- Withdrawal delayed for 24 hours with email notification (...click here if it wasn't you). Status: testing, bugfix
- Implement Email and/or Google 2-FA to client / cashier. Status: test, bugfix
- Lockable withdrawal address in player profile / cashier. Status: in progress
Please note, to withdraw chips exceeding the current daily limit please contact us via the HelpDesk. Requests exceeding the current daily limit are processed manually, for any amount, within 24 hours from Monday - Friday. Manual requests submitted during the weekend are processed Mondays.
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More News:- The Bankroll Builders freeroll now runs 2x per day, Thursday through Sunday.
- The Sunday 500 GTD will be re-scheduled to run on Saturday from July 17th.
- A new weekly tournament, the Sunday 1 BTC Blowout, will run from July 24th with Satellites running from the 18th.
- The Sit & Go schedule has been completely revamped based on player feedback.
- The welcome bonus has been updated. Players now have 180 days to claim their bonus instead of 720 days.
- The starting times of some tournaments have been updated to compliment the Summer.
- Updated several pages of our website to reflect most recent changes to promotions and terms accurately.
See you at the tables!
~Sandy