Post
Topic
Board Web Wallets
Re: Blockchain.info - Error Decrypting wallet - Check your password
by
BitcoinSupremo
on 08/07/2016, 07:53:50 UTC
Blockchain.info replied and said they cannot help in terms of resetting a password.

I am totally lost here  Huh Huh
Yes blockchain.info doesn't store your password so they don't allow resetting password. Have you tried like when verification link is sended to your email keep open than tab and open your email. Click the link that will be open in next tab. And when you again go back and check first tab that is opened you should logged into your dashboard. As you only get link after you enter password for the wallet but don't know they send link even password is wrong or not.

I have tried that already and it does not work. With the two tabs open, the 'first' tab should get you into the dashboard, but it keeps saying: "Please check that your password is correct".

It seems I lost my precious BTC  Sad

If you really haven't store your seed A.K.A the 12 words and you keep getting incorrect password than there is nothing blockchain support as they really don't store the password. You should always keep the seed in some protected document in your computer as with it you can restore your wallet from any other PC. I am afraid that I have to say that this time is not the blockchain fault but the user fault for not saving the most important thing in a bitcoin wallet which is the SEED.

You are very true. The unfortunate thing here is that after registering i was logged in, on the dashboard the 'Security Measures' indicated that it needed attention and since 'Verifying your email' is the first step in these measures, I did that. After clicking the verification link in the email it said "Please check that your password is correct".

I was never able to get to the point of writing my 12 words down...

Thats a very unfortunate thing that have happened to you and has no remedy. But this is also a good thing for you. Now I will give you the best advice which I have already given to many other persons here and is you should never rely on third party to hold your bitcoins no matter how safe they are. Now please go to www.electrum.org and download this wallet, make sure you have a clean PC before downloading, write down the seed (you will surely arrive at this point with this wallet) then add a strong password and you will be in charge of your bitcoins. I am using it since 2 years without a problem, before I used blockchain.info and I got hacked.