UPDATE: after 20 emails and weeks of poor communication, i provided proof (WITH SCREEN SHOOTS) that my orders were never placed, nor were they even registered on the books when i placed them, they are officially refusing to refund my sum. The execuse that they are shoving @ me, that the orders were registerd and placed "5 minutes" after i submitted them, (ACCORDING TO THEIR LOGG SHEETS) this was past midnight by the way. So basically they registered my orders when it was convenient for them, and are using minipulated logg sheets as an excusem. Any way, they fucked me for $1200 USD.