Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
freedmind
on 25/02/2013, 19:10:05 UTC
I did a transaction over 20 hours ago. I tracked my order on bitinstant and it says "Serious Error Occurred"
I was trying to do a cash to vouchX transaction.
WHERE DID MY MONEY GO? I already emailed Bitinstant and have not gotten a response.

How could you, or anyone else in their right mind, still be doing business with Bitinstant at this point?  Their failure to post in this thread in nearly a week is all the confirmation you need that the only "Serious Error" that is occurring is that people are still sending them money.

DAMN! I DONT KNOW!
It has worked countless time in the past and I never had a problem! I just assumed it would be as smooth of a transaction as I had in the past.

It has only been a few weeks since I have used their service and I am absolutely LIVID to hear that they have fallen to silence and are not answering customer service requests.

I got two identical emails saying my deposit should occur later today but I wonder if it is total bullshit. It sounds like others have had the same problem.

Oh how great it used to be. So simple.

STEP UP YOUR GAME BITINSTANT!