I just got a reply from Rachel, she told me reserves on btc-e.com will be fixed tonight and my order will process tonight. This was after they offered to send to Mt. Gox or bitstamp. I don't have an account on either so that was not an option at this point for me.
I didnt get any new emails about my money. I was not offered to have my money sent to Mt Gox OR Bitstamp. I would love my money to be sent to Bitstamp instead of Vouchx.
Why are different people experiencing different levels of care??
I was also told their reserve on Virworx is where it is low and thus unable to pay me.