Sorry for the lack of answers we had to first make sure we had all information on hand before answering.

- Our software has a full log of all game play with details of symbols or cards etc.
- If the our servers do not register a game play the client will throughout an error
- If the server goes down or the internet connection between the server and the client goes down - game play will be resumed at the exact same point when connection is back on
- In a bonus round you can exit the client and when you restart the game your session will resume from were it stopped.

As heart_mons stated this issue was resolved to the players full satisfaction.

I would like to take the opportunity to reiterate that BC Casino goals is to growth together with bitcoin and we have no intentions in having one single unaddressed or unresolved dispute.

I'm always available for discussion here through PM or through our support address.

Thank you all for posting and sharing your thoughts
Brian