Whether Tom's posts are met with Care Bear {{{{hugz}}}} or outright scorn should have absolutely no bearing on whether he continues to make refunds in the manner he's outlined.  He's honouring an obligation, not doing people a favour. 

The "if I was really a scammer" and "everything I've done for Bitcoin" crap is getting old and is unnecessary.  People want updated, specific information about how the refund process is being handled - the "let me tell you once again that I'm a great guy" stuff is pretty much irrelevant and comes across as fishing for kudos in a situation where none is warranted.