I am going to quit paying until this thing is resolved, zero support from jam what the hell.
Understandable that you are pissed-off at Jam (who isn't!?!...), but not paying doesn't hurt them since they already took their profit from your loan fees (not paying only screws your investors

).
I received a somewhat vague e-mail response from Jam support today, and wrote them back asking for clarification. I will post an update when I know more.