Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
shkiser
on 01/03/2013, 16:02:01 UTC
It is pretty frustrating seeing all these post over and over again that are basically the same problem.  If your website is not operation at the moment you should take it down and quit causing so many issues for so many people and it would allow you guys time to get the unresolved orders cleaned up and finished with.  I need to drop a few hundred bucks today on some Bitcoins today.  What would you guys recommend for an alternative while I wait for this disaster to get cleaned up.  I was looking at Bitfloor and their turnaround seems alright and I hear they actually have customer service.

I agree, my thoughts exactly. There site is down now, but not before I stuck my cash in there.. God how fucking frustrating is this.. If I would have come here first before making deposit It wouldnt have happened to me.. Seems by keeping site up like they did theyve now just complicated their issues.. Id imagine will lose a lot of customers as a result of these issues. My future as a customer will depend on their willingness to help me out, and get my funds to me in a reasonable time frame.