Ive sent several emails back and forth with rachel today about this. She says reserves are low, and users transfers are getting "Stuck
". Until reserve are back up and there is funds there, she cant do anything and the site will remain down. Also Said shed manually transfer my funds once the reserve was back up. How long does this take? Anyone have experience with this? I really cant afford to have my funds sitting there for weeks on end.. When I checked reserves at bitstamp it says $961.00. Since doing the cash deposit with bitinstant, to bitstamp this morning, theyve taken off the deposit to bitstamp function, and theyre site is now down. They also told me this morning that the cash deposit to bitcoin address function would be back up this evening, but Im not sure if thats safe to use either, and how many ppl are going to have their funds "stuck" using that feature? Do I try that this evening, risk having almost $1,000 Tied up in cyber space, until they clear up their issues, or do I just wait to see what happens?
Honestly there reserves have been low for like a month. Last time I used their service a few weeks ago and it took them 1 week to resolve the issue with barely any customer service. I can confidently say that you will get your Bitcoins and your not getting ripped off but who knows how long it will take. I would try a different service. I am in the same boat as you I need some more Bitcoins today and I am not sure which other company I want to try out since Bitinstant is basically non operational at the moment.