Post
Topic
Board Service Discussion
Re: My bitcoins are gone, can you help me?
by
pandalion98
on 31/07/2016, 07:05:44 UTC
Hi,

This is what has happend to me:

1) I bought my first bitcoins
on 2016-05-09 08:34:46 because I was curious about how it works and wanted to start use them and keep them as an investment.

2) There was a jungle of bitcoin wallets.
I had no clue where to start. I googled and tried my best to choose a wallet. After several attempts that did not work I found a wallet called bcoiner wallet: www.bcoiner.com https://www.bcoiner.com/en/ and it worked fine. I could log in to see my bitcoins through a web based application.

3) All of a sudden, I couldn't log in to my bcoiner wallet. I thought that I had forgot my password and didn't think more about it for a couple of days. Then I tried again and I really knew that I had not forgot my password. I tried and I tried and everytime I tried and failed I had a suspicious text string sent back to me "There has been an error, please try again or contact us info @ bcoiner dot com" which obviously gave me the creeps.

4) After several attempts
to contact the bcoiner wallet with, hardly suprising, no response I contacted the intermidiary company Safello, that I bought my bitcoins through. They told me that the bitcoins has been transfered from my wallet on the 2016-07-06 16:41:58. And now I was sure something not okay has happend to my bitcoins

Now: I am not interested in any comments telling me that I've been naive, that I should be more careful etc - trust me, the amount of money that I have probably lost, is a lesson far enough for me. I am interested in anyone who can help me to find a way to get my bitcoins back. So if you do have any idea on how to do it or something that can help me, please reply.

Thank you and have a good day
/Emble

After a quick Google search, I can NOT find any reputable review for bcoiner.com. Assume that your coins are now owned by someone else.

Next time, use Blockhain's wallet service. https://blockchain.info/wallet/
Also keep track of your password since there is no way to recover your password on Blockchain's wallet since the wallet itself is encrypted on your computer and not on their server.