From nitrogen

Yup you are 100% right on that. I apologize.  1 confirmation is needed now in casino games. 2 for poker. Sorry about that.

Give me a 24hours to talk to the executive team about compensation for the mishandling of your case.  However we will still need to solve these problems otherwise when you resume your play you will have the same headaches again because we haven't agreed on a solution to keep your account from being locked down for the various reasons you have experienced already.h