Hello Polvos,
As I work in the Compliance Division, I can really only comment on your last point - freezing money.
Unfortunately, we are legally obliged to occasionally hold customer funds pending the outcome of an investigation by the banks we work with. We don't have any control over this, it's simply one of the consequences of carrying out a large number of large bank transfers. Of course, transferring funds person to person carries much lower risk of needing to provide AML documents, as the size of the transfer is usually much smaller, and is usually either a once off or done only occasionally.
If you only need once off or occasional conversion of Bitcoins into currency in small amounts, and can find someone you trust on Bitcoin-OTC, you are probably better off going through them if you don't want to risk one day having to provide personal information.
I do apologise that you are not satisfied with our service.
Lets break this down.
"privacy policy and repeated posts on the forums where we state that we will only provide your personal documents when legally required to do so"
>>which means always and you will fold to any request
"Unfortunately, we are legally obliged to occasionally hold customer funds pending the outcome of an investigation by the banks we work with. We don't have any control over this,"
NO NO NO you choose to comply you could always say no and face those consequences, you choose obey particular rules or laws, this "we are legally obliged/no control" is rubbish.
>>Journalist routinely go to prison for not revealing sources
what you are saying is you will bend over any time your are asked to by anyone that looks semi official
.
I mean just for a start you could immediately seek and injunction against any warrant.
You could claim it is an invalid warrant or request and fight it through the courts.
But no you reel out the old line
"Unfortunately, we are legally obliged to occasionally hold customer funds pending the outcome of an investigation by the banks we work with. We don't have any control over this"
I have seen people in companies refuse to hand over information to police who had a warrant, because they cited supervening legislation, or had other obligations under other laws, so you ARE NEVER LEGALY OBLIGED YOU CHOOSE THEN AND THERE TO FOLLOW WHAT SOME GUY HOLDING A CLAIMED LEGAL DOCUMENT TO DO
I mean your basically going back to the Befehl ist Befehl defence which reverse according to the victors needs and covers all the atrocities done.
You have confused
Compliance with
compliance