Who the hell knows, no updates is lame. I found some vendors who will trade MoneyPak for BTC (with very reasonable commissions) . But these are guys I've dealt with for some time and trust. If I can help it I'll never use BitInstant again.

Many vendors were upset when their site was down b/c they felt they weren't being updated appropriately, I feel the same. I've given these guys a ton of business and this just isn't right.