>>start making some noise on reddit? that seems to get more of a response.

I will give that a try, thanks.

Define  "on hold", say what is needed, don't say "success" when it isn't, and answer support tickets... is that
really so hard? A little text explanation could preclude all the effort and grief.

Three transfers in were easy and quick, but nothing can leave... Right now it is just
a black hole to me.

How can they maintain a user base?

I tried bittrex as the 3rd option and it all went smoothly. So I will start sending them
my business in increasing increments as long as that maintains