I am right there with you guys. I made my cash desposit via bitinstant/zipzap THREE WEEKS AGO today, and still have not been updated on where my missing money is, despite my multiple PM's and e-mails. I really hope I get a response soon. I know they helped a lot of other people already, so I'm hoping they will fix this and I didn't lose my money.
you better make sure you get quoted at an updated bitcoin price when you get you coins. They have gone up about 10 bucks a coin in 3 weeks lol. It was at $35.00 last night and I wake up and they are at $40.00.