I recently secured a loan through BTCjam. After paying the loan off and trying to log back in to verify my funds have been transferred back into BTC-TC I keep getting an incorrect password error message. I have done the password reset feature multiple times but that too doesn't work. I then tried to write a support email but you first have to login to utilize that feature.
Please advice how I can get this password reset/corrected.
Thanks,
Mac
I am having the same problem. I seem to be completely locked out of my account even though I know I have the right credentials. I did a password reset, which went to my correct email address, and I changed my password yet I
still cannot log in.