Moneygram support rtesponded immediately on the phone.  Confirmed payment was made to ZipZaP.  ZipZap support responded via email withinin hours that the problem was with Bitinstant.  Bitstamp responded via email that the problem was with Bitinstant.  Bitinstant support is not even available; site is down, email is down, no response from online support. And the worst thing is not even the whisper of an update.