There was no special reason for the downtime. We did observed it too because we do have monitoring tools setup but we where not working on it. It could only been the host who went briefly offline.

If it happens please know that our systems do not fall that easily. We got many servers tracking data from several locations and its all setup as a "fail-over" construction. I can not claim its impossible to break, but we did our best to make it hard to break.

People who where running the haasbot where not affected by this downtime. The Haasbot is designed to track prices native, independent from our servers. Our server do send prices, but as a backup protocol. In the event both methods break then there is a last line of defense which is our history server. If that last one breaks as well then its safe for us to say the API of the exchange is just down. (eg like we have seen with Bitfinex recently)

BTW Feel always free to send us a message to support@haasonline.com in the worst case the website and forum is offline.