other bitcoin casinos I play at withdrawals are instant and even the fiat casinos I've won at that did a transfer into my bank account didn't take this long

"technical reasons" come on its takes 10 seconds to send btc...
UPDATE- Withdrawal completed YAY!! Thank you very much (just need to wait for 3 confirmations- they used the minimal miner fee so it's low priority)
Hello,
Please inform us here as soon as you receive the payment to your wallet,
as well as, please, check your BTC Casino account, your bonus for waiting should be there.

Have a nice day!