Post
Topic
Board Speculation
Re: Wall Observer BTC/USD - Bitcoin price movement tracking & discussion
by
Trouble821
on 10/08/2016, 17:33:16 UTC
An hour passed and the withdrawal is still not even begun. Usually it's immediate.

On one reddit post finex says you have to email support and request it removes the 5 day password reset withdrawal hold lock. Conversely in another post finex says to submit your withdrawal and it will be processed manually despite any withdrawal lock warning.

It's probably best to email support and request finex removes the 5 day password reset withdrawal lock.

https://www.reddit.com/r/Bitcoin/comments/4wng2j/site_relaunch_bitfinex_blog/d6bwdor

Quote
We will be manually doing this as there are scenarios in which the hold will be maintained. If you need the hold lifted please email support.

https://www.reddit.com/r/Bitcoin/comments/4x2abr/platform_service_update_trading_and_withdrawals/d6bx8gt
Quote
If you have a withdrawal hold due to the recent password and 2fa update, please submit your withdrawal anyway and we will process it, if we need any additional information we will email you.

We'll be reviewing the withdrawals and processing them on a case by case basis.