Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
gistus7
on 07/03/2013, 02:12:26 UTC
I bought coins well over 24 hours ago (Moneygram to ZipZap to BTC address). I've contacted them yesterday when they weren't showing up at my address after an hour. They said there is a delay, there would have to be a manual transfer and I would get them tommorow (today) evening. After confirming the fact that the coins are indeed destined to the correct address, I decided to just chill and wait it out until today. Still nothing. I contacted them again after 24 hours and I got the SAME RESPONSE, word for word, that there is a delay and they would forward it to tech support to transfer manually and I would get them tommorow.  I know people who got bitcoins in less than four hours yesterday. Is this happening to anyone else?