SafeDICE.com ★ Bitcoin Dice ★ Monero ★ 0.5% Edge ★ Fast Cashout ★ Since 2014
today i tried to withdraw and i got a message saying that the action could´t be completed because the "hot wallet was empty".... what does it means?
that the site does´t have the liquidity to pay the earnings???
that the site does´t have the liquidity to pay the earnings???It means what it says. Hot wallet is empty. Admin needs to transfer funds from the cold wallet to hot wallet.
Nothing to panic about. It's a standard practice to keep most of the funds in more secure cold wallet, meaning the hot wallet (which supports deposits/withdrawals) will sometimes run out empty.
Thanks for the 411. But may I know how long does it usually take? It's been like 12 hrs now.
It's best to email the admin first: safedice@protonmail.ch and ask him to refill the hot wallet. He may not even be aware that it's empty. And have in mind that this site (like most of dice sites) is not a full blown business with dedicated CS team working 24/7, admin could be simply busy with other things, so give it a bit of time.