Jordan, they're trying their best. There is plenty of other people with this issue including myself, I know we all want our coins, but patients is a virtue!!
Sorry, but this entire issue pisses me off. Don't re-enable the direct to bitcoin address option if it still doesn't work - they should have been 1000% sure that this option functioned correctly. This entire issue stands in stark contrast to Bit
Instant...
Am i supposed to apologize for being concerned about $500 dollars just floating in cyberspace?