Ive bern using coinbase since dec 2015 to purchase bitcoin and everything has gone smoothly until now.
I tried buying bitcoin over the weekend via the mobile android app and it kept giving me an error message stating "an error has occurred...if it persists please contact
support@coinbade.com.So I kept trying to make purchases from 2 different bank accounts...I kept getting the same error and no buy transactions posted to my account...I checked my wells fargo account today and Im.now -$4200 and yet there are no records of these buy transactions on my account .I sent coinbase support an e-mail 3 days ago ...no response yet...now the price of bitcoin has jumped $20 and I had Wells fargo initiate a fraud investigation...this sucks monkey balls..
I advise you to use a different exchange than coinbase...use gemini or someone else.now I have to wait 10 days for wells fargo to conclude their investigation before I get my money back.Dont USE COINBASE !!!!!!!
I would like to see the continuation of this story as it rolls out. Sounds like there was an error in the purchase part, but it doesn't explain why they would ignore someone for 3 days+
Hope you get your money back dude, theres no chance it will go without either a refund or bitcoin credited. With all the bitfiniex problems, last thing we need is another exchange with issues.