Have not gotten any reason as answer from anywhere.
He will not send any money. He immediately suspected a scam
Good. What message does he get when he tries logging in?
Is it possible for him to sign the address posted
here? If so, has he tried following
this guide anbd contacting theymos?
The only forms of contact you should trust is through a PM directly to theymos on this forum; any others have a fair chance of being bogus.