i see they have made a payment to our btc deposit address at liqui.io
check this tx id https://blockchain.info/tx/a6684e89c0e828ea5e6c15e07c74b05f4f5ba2ccd8ab65f83fc7fd860ecc7add
but the problem is our balance is not credited yet
and OP please can you make the payment direct to our address? because the withdrawal fees from liqui so high 0.0005 btc