I'm a little over 40 hours since last contact and nothings gone through. Personally I'm betting on them opening shop back up again a bit too early, which was a bad decision.

TBH while they may be justified in having some of their reserves low and it taking more time to move money back in (I'm assuming everything was dumped upon news of the attack, then overwhelmed with orders once they reopened shop) there is really no logical reason for them to have sunk the boat or turned ripper. With what the market did in the last few days, the percentage they charge and the traffic they get, (not to mention what they must make swapping currencies) there is certainly not lack of overall funds there. Its also worth saying that all individuals involved seem to be pretty damn public where there would be too many problems for them personally if they ever did decide to cut and run in such an obtuse way.

And just to echo everyone else, +1 for communication with your customers, no matter what the situation is.