I wonder if it will do any good to mail a personal letter with printouts of all available information including a very animated but professional letter to:
Mt.Gox AML
Cerulean Tower 15F,
Sakuragaoka-cho 26-1, Shibuya-ku
Tokyo, Japan
150-8512

I would enjoy getting the bitcoins back so much but it would be so much sweeter to get an actual response. Their support system is complete hoobastank and I don't see how users of bitcoins in the U.S. can trust MTGOX without the simple necessity of customer service.