Hello, my name is Steven and I use satoshidice often with my coinbase account. However, yesterday in the morning I made a bet using MTGOX which I won around 20 BTC which is shown here:
http://satoshidice.com/full.php?tx=b36e960a0336c4ba1f262658b3fb9a11ea65708351fb4469f4d8c8f9f1bdc5c2However, I have not received my payment yet.
I contacted MTGOX support yesterday.
http://imgur.com/TMu3mqxIn short, they told me that the send address is changed every time I send thus my payment seems to be unredeemed of some sorts according to these websites.
I have sent in a couple more support tickets but they keep asking me to message satoshidice but I do not know how.
My winning coins seem to stuck in an address that I don't know how to access.
http://blockchain.info/tx-index/58730665/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908dbhttp://blockexplorer.com/tx/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908db#o0I tried to prove to them through a history.crv file of my transactions :
http://imgur.com/y1CAqDP, that the transaction that took place was at the EXACT same time, Same satoshidice address, same amount as the satoshi dice transaction which won me my BTC. I do not know how else I can make my argument.
Now I admit I have made a mistake. I should have continued using Coinbase as my base of operations for satoshidice, tried and true method. However, I will continue to keep messaging mtgox because I am a newbie and don't understand exactly where my BTC is currently residing. Has it just disappeared? I do not have much value and this is quite a lot of money to me. I just want this to be resolved and know for sure whether it is just gone forever or redeemable because it seems the coins are just sitting somewhere and I want to know what I must do...
Best,
Steven
Gox does have the private key but they just are most probably not willing to go through the effort.