hmmm...i just checked and cash to bc address isnt an option anymore. i suspect there was another issue with that service hence the delay in your order. there have been issues with this method bitinstant offers for some time now. im truly sorry that this had to be your first experience but bitinstant used to be great to use. i used them for a while before they stopped offering cash to bc address. now i use a couple of different vendors.
may i ask who you use now?
buying btc is hard without bitinstant in the united states if you dont live in a localbitcoins.com area and dont want to wait and use your bank account to fund
i use bitcopia when its operating, they use wells fargo which i have near me, i also use a vendor from another tor site that accepts basically any form of payment available.