Mags,
We replied to your ticket within a day and was awaiting a response from you.
We never have 500+ tickets a day, that is a crazy figure.
If you want to reply to our message back to you, we can rectify your account.
Hello Lee,
I like your responses on this thread and would appreciate if you can start a thread dedicated to btcpop.co. This will make it pretty easier for you to communicate with users about issues affecting btcpop.co
In particular, I m concerned about the ardeva verification. I would like you to address this issue here. When I joined btcpop over a year ago, I was able to borrow your instant loans and paid back successfully. You later made changes and verification was through ardeva. I verified successfully but few months down the line, I had to re-verify myself again. I don't know what happened to my account. Right now, I have a pending verification for my address which has been pending for close to two months. Your site indicates that ardeva is under maintenance - how long will the maintenance take place?
Does it mean that you are no longer allowing people to borrow - thus blocking verification. I will appreciate if you can address this issue.