They absolutely will not give me a new address. I have many emails to support and Ryan Hentz the representative insists that the fault is not on their end. If there is an update, none was mentioned. This is my entire transaction with them, if you can figure it out, I would appreciate it:
Request received] vTorrent VTR
Bittrex <
support@bittrex.zendesk.com>
Aug 6
to me
##- Please type your reply above this line -##
Your request (32304) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Rocksolid6
Rocksolid64
Aug 6, 13:21 PDT
I have made numerous faucet requests(over a years time) that have been accepted through the website [Suspicious link removed]
But the wallet I have on your site is still empty. I have never received anything in this wallet. Where is the coin?
This email is a service from Bittrex. Delivered by Zendesk.
[J5Y94W-PYVP]
Ryan Hentz (Bittrex) <
support@bittrex.zendesk.com>
Aug 6
to me
##- Please type your reply above this line -##
Your request (32304) has been solved. To reopen this request, reply to this email.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 6, 15:49 PDT
This is an automated response.
Thank you for emailing Bittrex. If this ticket is for withdrawal problems, please refer to our FAQ at:
https://bittrex.zendesk.com/hc/en-us/articles/201308670-Why-isn-t-my-withdrawal-working-If you are having delays with deposits or withdrawals, please understand that blockchains operate at different speeds and it may take some time for transactions to clear. Please check our status page at
https://www.bittrex.com/Status to see the status of a wallet at any time. Please be patient. Manual investigations take away time that can be used to better improve the site. If you still believe there is a problem, please respond back with:
* username
* currency
* amount
* txid for deposit
OR
*withdrawal address for withdrawals
Thanks
Your Bittrex Team
Rocksolid6
Rocksolid64
Aug 6, 13:21 PDT
I have made numerous faucet requests(over a years time) that have been accepted through the website [Suspicious link removed]
But the wallet I have on your site is still empty. I have never received anything in this wallet. Where is the coin?
This email is a service from Bittrex. Delivered by Zendesk.
[J5Y94W-PYVP]
<
rocksolid64@gmail.com>
Aug 6
to Bittrex
Rocks64
vTorrent (VTR)
0.1 (Many successful requests for this amount on cryptoguru,tk VTR faucet)
For deposits into Bittrex:
xr1BBSdh84b79WshZYryAFhJgpsboMcYjLLMLLEkZLYkJNjtc29kFHuSmGRMrueEGkUqcBuQipgfJo8
DFvUCpXmemRazAkF3CPCU1b
Ryan Hentz (Bittrex) <
support@bittrex.zendesk.com>
Aug 6
to me
##- Please type your reply above this line -##
Your request (32304) has been solved. To reopen this request, reply to this email.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 6, 17:47 PDT
Hi,
have you found your transaction on the block explorer? I need the transaction id and it must be in the explorer before it can be credited.
Thank you,
Ryan
Rocksolid6
Rocksolid64
Aug 6, 17:11 PDT
Rocks64
vTorrent (VTR)
0.1 (Many successful requests for this amount on cryptoguru,tk VTR faucet)
For deposits into Bittrex:
xr1BBSdh84b79WshZYryAFhJgpsboMcYjLLMLLEkZLYkJNjtc29kFHuSmGRMrueEGkUqcBuQipgfJo8
DFvUCpXmemRazAkF3CPCU1b
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 6, 15:49 PDT
This is an automated response.
Thank you for emailing Bittrex. If this ticket is for withdrawal problems, please refer to our FAQ at:
https://bittrex.zendesk.com/hc/en-us/articles/201308670-Why-isn-t-my-withdrawal-working-If you are having delays with deposits or withdrawals, please understand that blockchains operate at different speeds and it may take some time for transactions to clear. Please check our status page at
https://www.bittrex.com/Status to see the status of a wallet at any time. Please be patient. Manual investigations take away time that can be used to better improve the site. If you still believe there is a problem, please respond back with:
* username
* currency
* amount
* txid for deposit
OR
*withdrawal address for withdrawals
Thanks
Your Bittrex Team
Rocksolid6
Rocksolid64
Aug 6, 13:21 PDT
I have made numerous faucet requests(over a years time) that have been accepted through the website [Suspicious link removed]
But the wallet I have on your site is still empty. I have never received anything in this wallet. Where is the coin?
This email is a service from Bittrex. Delivered by Zendesk.
[J5Y94W-PYVP]
<
rocksolid64@gmail.com>
Aug 6
to Bittrex
They are requests from a faucet. I have no clue.
Ryan Hentz (Bittrex) <
support@bittrex.zendesk.com>
Aug 7
to me
##- Please type your reply above this line -##
Your request (32304) has been solved. To reopen this request, reply to this email.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 7, 11:54 PDT
Hi,
That address has never seen coins.
http://[Suspicious link removed]/Address/index.php?Currency=VTR&Address=xr1BBSdh84b79WshZYryAFhJgpsboMcYjLLMLLEkZLYkJNjtc29kFHuSmGRMrueEGkUqcB
Thank you,
Ryan
Rocksolid6
Rocksolid64
Aug 6, 19:27 PDT
They are requests from a faucet. I have no clue.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 6, 17:47 PDT
Hi,
have you found your transaction on the block explorer? I need the transaction id and it must be in the explorer before it can be credited.
Thank you,
Ryan
[J5Y94W-PYVP]
<
rocksolid64@gmail.com>
Aug 7
to Bittrex
This is the address I get when I click the link you gave me to the site:
xr1BBSdh84b79WshZYryAFhJgpsboMcYjLLMLLEkZLYkJNjtc29kFHuSmGRMrueEGkUqcB
This is the address from Bittrex, which I use when I make the request:
xr1BBSdh84b79WshZYryAFhJgpsboMcYjLLMLLEkZLYkJNjtc29kFHuSmGRMrueEGkUqcBuQipgfJo8
DFvUCpXmemRazAkF3CPCU1b
Ryan Hentz (Bittrex)
Ryan Hentz (Bittrex) Aug 7, 12:16 PDT Hi, Regardless the block explorer needs...
Aug 7
<
rocksolid64@gmail.com>
Aug 7
to Bittrex
Which address is the correct one? If there is a problem with the coin, then that should be fixed.
Ryan Hentz (Bittrex)
Ryan Hentz (Bittrex) Aug 7, 18:54 PDT Your Bittrex address is xr1BBSdh84b79Ws...
Aug 7
<
rocksolid64@gmail.com>
8:49 PM (20 hours ago)
to Bittrex
Can I get another VTR address? The one you gave me is too long. This is the main reason all my faucet requests have been gone.
Bittrex <
support@bittrex.zendesk.com>
8:49 PM (20 hours ago)
to me
##- Please type your reply above this line -##
Your request (33118) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Rocksolid6
Rocksolid64
Aug 22, 20:49 PDT
This is a follow-up to your previous request #32304 "vTorrent VTR"
Can I get another VTR address? The one you gave me is too long. This is the main reason all my faucet requests have been gone.
This email is a service from Bittrex. Delivered by Zendesk.
[JDQEKW-MYL0]
Ryan Hentz (Bittrex)
Your request (33118) has been solved. To reopen this request, reply to this e...
8:57 PM (20 hours ago)
<
rocksolid64@gmail.com>
9:10 PM (20 hours ago)
to Bittrex
No, its too long. I need an address that will work.
Bittrex <
support@bittrex.zendesk.com>
8:02 AM (9 hours ago)
to me
##- Please type your reply above this line -##
Your request (33139) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
Rocksolid6
Rocksolid64
Aug 23, 08:02 PDT
This is a follow-up to your previous request #32304 "vTorrent VTR"
It is obvious by the truncation of the address you gave me that it is too long. I need an address that will work. Please give me a working address.
This email is a service from Bittrex. Delivered by Zendesk.
[NZQZ6X-E7ZD]
Ryan Hentz (Bittrex) <
support@bittrex.zendesk.com>
8:15 AM (9 hours ago)
to me
##- Please type your reply above this line -##
Your request (33139) has been solved. To reopen this request, reply to this email.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 23, 08:15 PDT
Hi,
The address that Bittrex gives you is a standard address and valid for the VTR network. There is no other address we can give you.
Thank you,
Ryan
Rocksolid6
Rocksolid64
Aug 23, 08:02 PDT
This is a follow-up to your previous request #32304 "vTorrent VTR"
It is obvious by the truncation of the address you gave me that it is too long. I need an address that will work. Please give me a working address.
This email is a service from Bittrex. Delivered by Zendesk.
[NZQZ6X-E7ZD]
<
rocksolid64@gmail.com>
8:35 AM (9 hours ago)
to Bittrex
Thats the thing. Its not valid. I cannot use it for coin requests. It gets truncated, thus it will not work. You know this, by the search you did. It is useless to me. I need a new address.
Ryan Hentz (Bittrex) <
support@bittrex.zendesk.com>
11:07 AM (6 hours ago)
to me
##- Please type your reply above this line -##
Your request (33139) has been solved. To reopen this request, reply to this email.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 23, 11:07 PDT
Hi,
No, the search I did showed coins have never been sent to it. It is a valid address. The place you are mining is causing your issue. All of our users have this long of an address and they are using the coin as its designed. Please research your coin more.
Thank you,
Ryan
Rocksolid6
Rocksolid64
Aug 23, 08:35 PDT
Thats the thing. Its not valid. I cannot use it for coin requests. It gets truncated, thus it will not work. You know this, by the search you did. It is useless to me. I need a new address.
Ryan Hentz
Ryan Hentz (Bittrex)
Aug 23, 08:15 PDT
Hi,
The address that Bittrex gives you is a standard address and valid for the VTR network. There is no other address we can give you.
Thank you,
Ryan
Rocksolid6
Rocksolid64
Aug 23, 08:02 PDT
This is a follow-up to your previous request #32304 "vTorrent VTR"
It is obvious by the truncation of the address you gave me that it is too long. I need an address that will work. Please give me a working address.