Post
Topic
Board Exchanges
Re: BTER account "hacked", coins drained, account locked, support unresponsive
by
neochiny
on 26/08/2016, 20:51:41 UTC
I emailed them but it didn't get delivered, so I submitted a ticket just a few minutes ago. I do not believe my info was taken by a phishing site. I think it looks like someone with inside access.

I sent an email and got a response.
Quote
bter <support@bter.zendesk.com>
5:43 AM (0 minutes ago)

to me
##- Please type your reply above this line -##
Your request (29596) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.

This was the address I used: support@mail.bter.com