It seems not so good, 0.04btc is not a big amount for such casino like coinroyale so I think there is a problem on their deposit system. Once they read your email, I'm sure they will credit it on your account and perhaps with some compensations. Of course, waiting is an annoying thing that everybody hate it.
Lets wait for more hours, if there is still no answer so you should start a scam accussation thread and let the DT member to give feedback on their rep account (victor).
the site keep having a deposit issues , last month was my last deposit at coinroyale and it's took 48 hours to be credited , they inform me that their wallet are in trouble . but the witdrawal are always instant. i just worry about this deposit issue that keep appears. just don't be rushed , calm down and wait at least for 48 hours.