Im still waiting on a $484 Refund, that was supposedly mailed a week ago.. I should have just took their offer to deposit to my bitstamp account. Even tho it was several days later, Id be much better off than I am now. Only empty promises, with no way to prove they did or didnt send the refund check..
Trust me, you would not be in any better shape. I was offered that option as well a couple months ago when there was an issue with my coins, and I never received them after probably close to 10 to 15 emails I sent them.