Hello, my name is Steven and I use satoshidice often with my coinbase account. However, yesterday in the morning I made a bet using MTGOX which I won around 20 BTC which is shown here:
http://satoshidice.com/full.php?tx=b36e960a0336c4ba1f262658b3fb9a11ea65708351fb4469f4d8c8f9f1bdc5c2However, I have not received my payment yet.
I contacted MTGOX support yesterday.
http://imgur.com/TMu3mqxIn short, they told me that the send address is changed every time I send thus my payment seems to be unredeemed of some sorts according to these websites.
I have sent in a couple more support tickets but they keep asking me to message satoshidice but I do not know how.
My winning coins seem to stuck in an address that I don't know how to access.
http://blockchain.info/tx-index/58730665/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908dbhttp://blockexplorer.com/tx/7e05a89f9eb883fb680b29d9fca4df2c76a12f0d16affbdffa8fb0ccad2908db#o0I tried to prove to them through a history.crv file of my transactions :
http://imgur.com/y1CAqDP, that the transaction that took place was at the EXACT same time, Same satoshidice address, same amount as the satoshi dice transaction which won me my BTC. I do not know how else I can make my argument.
Now I admit I have made a mistake. I should have continued using Coinbase as my base of operations for satoshidice, tried and true method. However, I will continue to keep messaging mtgox because I am a newbie and don't understand exactly where my BTC is currently residing. Has it just disappeared? I do not have much value and this is quite a lot of money to me. I just want this to be resolved and know for sure whether it is just gone forever or redeemable because it seems the coins are just sitting somewhere and I want to know what I must do...
Best,
Steven
It looks my BTC has finally been moved by whoever received it. After continuing to write in support tickets and receiving a decent correspondence they told me this
"Hello Steve,
As we have mentioned earlier that the bitcoin address generated is only a sending address and not a receiving address. On checking, we do not find that 16jM4mbzPQsPAxhbVk5pt9FAK9xCGm1m6m is linked to any Mt.Gox account. Therefore, it was not us who removed it. This address may actually be linked to a non-Mt.Gox account and the person who has access to that bitcoin address may have removed it.
Thanks,
MtGox.com Team"
It's been a few days now and I have no qualms about my loss because it was my own mistake. However, if anyone here can do me the favor and look through the few transactions my BTC has gone through here:
http://blockchain.info/address/16jM4mbzPQsPAxhbVk5pt9FAK9xCGm1m6mand tell me if MTGOX was telling the truth. I have an inkling that the last two addresses that have the final balance:
16k4hscpjwJwrGwBLKCVc3JKRNre9dYADY 17.54316906 BTC
1FtvtCLiQ3W1XCHo5Acc5RGNNMfKbLztwv 6.70607025 BTC
On whether these two could be MTGOX accounts or Satoshidice or something. I just want to know if MTGOX really checked.