Can a mod please delete this thread?
the merchant delivered a working key after I sent him a link to this thread. Quite a shame that public shaming was needed for him to act.
Quite a shame? Someone should mention that we provided 3 keys regardless of everyone was working when tested it ourself.
If you buy something which does not work and the merchant ignores your emails, what would you do?
Perhaps you should improve your communication as the service I have received was unacceptable.
As a starter, DO NOT IGNORE YOUR CUSTOMER'S EMAILS.