Gareth,
I hate to be "that guy" who keeps spamming every possible person on Bitinstant, but I really need a resolution. My order ID is ce191eae-4f8c-4ffa-9230-4872bfbe6193
I already opened a ticket (SVV-CEBLW-056) but have not received an update despite being told my order would be manually processed yesterday. I had requested to have the coins sent to my bitstamp account but if there is a another preferred method please let me know. I have a time-sensitive business transaction to conduct so the sooner the better.
I'm not sure how often you check this thread so I also sent you a PM and email.
Thanks,
Justin Varner