I don't play myself but....

You need to return to DigiByte Gaming within 24 hours to claim the payouts from games you earn. Simply navigate to your "My Profile" page, click your game and then click the blue "Claim My DigiBytes" button to get paid out.

if this does not help you, at the bottom of the screen in digibyte gaming you will find a contact box where you can contact developers and explain your issue.