It was registered in this casino, I was given a bonus of 20 freespins. I satisfied wager conditions, I delivered on withdrawal 0.15 btc, I left 0.02 btc for a game. From 0.02 btc won 0.6 more. Total on withdrawal costs 0.15 and 0.4, 0.2 I left for a game. I wrote to support, nobody answered me. Withdrawal costs pending. Someone received money from this casino?
Once I won some mbtc from free spins, and I cashed it out with no issues but it was so long time ago. I do not play in this site again after the last problem(delay) of their promotion.
AFAIK they process withdrawal manually, so you need to wait. Today is weekend, perhaps they are in holiday. Wait for some more days (1-2) and if they still do not give you any replies so we should stay away.