I was in touch with MtGox. They froze the account and said they had talked
to Bitinstant support and were awaiting a rescinding and resending of the funds
then....nothing happened. They tell me they are still waiting on Bitinstant and
I have gotten no more updates/info from support since "Rachel" went to
"talk to her CEO about fixing this issue"
I have another account I was using beforehand with a family member and have
made multiple transactions so nah I didn't type in "exchange" instead of a number.
I just wanted to use a new account instead of the family account and I got hosed.
Would love to run this like $5k on my desk through Bitinstant....love to. My wife has
tons of shopping and crap to do...but we both agreed that being unable to fix a
roughly $500 error is not an excercise in longtime trust.
I just had someone add me on skype with your name, I assume it is in fact you. Please get on there when you can and we'll go over this until it's resolved.
In the meantime, i'll check the correspondence with gox to see what they're waiting on from us.