At what point have we not been honest? I understand people are frustrated about order delays but we are doing all we can to resolve the issues and try to prevent further issues.
If you think we have been dishonest in any way then please point out where and i'll look into the specifics and resolve any problems.
This would probably be the many of us who were told, after a day+ of no communication, that "there were technical difficulties and a manual transfer would be issued...allow one business day to resolve"
Yet still have outstanding orders and no communication many days later. I have sent numerous emails at varying degrees of frustration to every bitinstant support member I could track down with NO response and NO steps taken to resolve my problem. You'll have a PM with my order details, but I'm sorry to say at this point it is hard to expect a response.
Edit 3/15/13 2:00 PM EST: Resolved