I have sent money via btc-e coupon to bitinstant.The page says order completed but I can not see the money in my account.I have sent 2 support requests but since I did not receive any kind of feedback I was not sure if you had seen the request so  I decided to write here too.

The following mail arrived after the transaction..But as I said I see no money..

OrderID: c02c364f-b228-44cf-9b1f-9f28ff44a262

User: SYSTEM
DestExchange: paypal
eventtype: Order executed
EventSentAt: 1363450443.67
APIResponse: {u'errorCode': u'OK', u'withdrawalErrorCode': u'MANUAL_INTERVENTION_REQUIRED', u'paymentID': 338869}