You replied to him, but you didn't reply to others who have grade pending issues, you should try more energy on grading system, or you deliberately grade incorrectly?
Hey 88highroller,
Thanks for your message.
I'm trying to reply to as many posts as possible without flooding the thread

.
A lot of users gave us their bet IDs, which means we can email their registered Cloudbet email address to let them know their bets have now been graded.
Just so you know, all our bets are graded automatically as soon as our system receives official confirmation of the result. This usually happens within a few minutes of the event's conclusion, however occasionally there can be delays in getting results confirmed. We are working on lessening the amount of these occasional delays, but for the vast majority of the time bets are graded in an acceptable timeframe.
Cheers,
Dan
Cloudbet