Post
Topic
Board Beginners & Help
Re: Official Newbie BitInstant Support Thread (Active Customer Support)
by
acegik12367
on 18/03/2013, 19:30:05 UTC
So I was told I should post my concern on here,:

Hey guys, so I have done a couple of flawless transactions with bitinstant to mtgox, but today when I did one for a more substantial amount, I had my first problem..

So I deposited my cash to money gram > zip zap, and bitinstant sent me a confirmation email with my goxcoupon.

The only problem was, that instead of providing me the goxcoupon, it simply said "GoxCoupon: {u'error': u'Must be logged in'}"

I have sent a couple messeges to both mtgox and bitinstant support, but haven't herd back, maybe someone can help me out on here since i dont know where else to go..

my orderid is:

OrderID: 0c081dc4-2bd3-4f6b-8d00-d6a32401c097

Confirmed, exact same issue as me.
Same problem too, I PM'd Yankee and the other guy my info.



Same problem with me too! Support team please help me out, under the GoxCoupon field on my bitinstant e-mail it reads "GoxCoupon: {u'error': u'Must be logged in'}". Can you provide me with the correct redeem code? or direct deposit the money? 

Order id: 63b81125-8c45-4d1d-80fd-25d23e74e98d

Funds are now in my Mt. Gox account, thanks guys.